Legal

Privacy Policy

How AMAKET collects, uses, shares and protects personal information.

1. Information we collect

We collect account and profile information, addresses, contact details, store or courier configuration, product content, orders, payments and payout metadata, messages, support requests, reviews, device and security information, and activity needed to operate the service.

2. Why we use information

We use information to create accounts, process transactions, calculate delivery options, prevent fraud, provide support, authenticate listings, operate wallets and payouts, communicate order updates, improve the platform, keep records and comply with law.

3. Sharing

We share only relevant information with transaction participants and service providers. Sellers receive order details; couriers receive fulfilment details and restricted buyer contact information when needed for delivery; payment providers receive payment or payout data; authorities may receive information where legally required.

4. Payment data

Online payments and bank verification may be handled by providers such as Paystack. AMAKET stores transaction references and payout account metadata but should not receive your card PIN, full card security code or payment OTP.

5. Retention and security

We retain information for as long as reasonably needed for accounts, transactions, disputes, fraud prevention and legal obligations. We use administrative and technical safeguards, but no online system can guarantee absolute security.

6. Your choices and rights

You may update profile and address information through your account and may contact us to request access, correction or deletion where applicable. Some records must be retained for transactions, security or law.

7. Contact

Use the Contact Us form and select Privacy for privacy questions or rights requests.