Our marketplace

About AMAKET

A clear marketplace for buyers, independent sellers and delivery partners across supported African markets.

AMAKET logo AMAKET Built for everyday African commerce

A marketplace that makes every step easier to understand.

AMAKET connects buyers with independent sellers and accountable delivery partners. It gives every marketplace order one clear record—from product choice and payment through fulfilment, delivery and support.

WHAT AMAKET DOES

One place to discover, sell and deliver.

Buyers can browse seller inventory and choose how an order is delivered. Sellers can manage products, stock and orders. Courier partners can handle collection and delivery. AMAKET brings those moving parts together with practical tools, order records and support.

For buyersFind products, compare seller offers, select delivery or pickup, pay through checkout and review the order journey.
For sellersRun a digital store with products, specifications, inventory, staff tools, direct Sales Point sales and marketplace orders.
For delivery partnersOperate couriers, riders and service areas while recording collection, transit and delivery activity.

How a marketplace order moves

Every order follows a simple shared journey. The people involved can see the relevant details and the buyer always has an order reference for follow-up.

01ChooseReview the seller, product options, price and available delivery choices.
02CheckoutConfirm the item, quantity, delivery details and payment through AMAKET.
03Prepare & deliverThe seller prepares the order and the selected courier records the delivery journey.
04Receive & supportInspect the package, confirm receipt when appropriate, or use the recorded order for help.

Payments and order records

Checkout captures the item, selected specification, seller, delivery option, total and payment reference. Verified payment helps a marketplace order move to processing and gives support one record to review. Never share your password, card PIN or OTP with anyone.

Seller stores and fulfilment

Sellers remain responsible for their listings, stock, prices, products and customer commitments. AMAKET Sales are orders placed through the marketplace, while Sales Point helps a seller keep records of their direct store sales.

Delivery that can be followed

The chosen courier records operational stages such as collection, transit, out for delivery and delivered. Times can change because of distance, weather, access, service zones or other real-world conditions.

Support and fair resolution

For a missing, delayed, damaged or materially different order, use the order record or Contact Us. Clear evidence helps AMAKET assess the issue and guide an eligible return, refund or replacement process.

Clear roles build better commerce.

AMAKET provides the platform, transaction records and operational tools. Unless AMAKET expressly says otherwise, products are supplied by independent sellers and delivery services are provided by independent courier partners. Everyone is expected to keep information accurate and use the platform responsibly.

OUR COMMITMENT

Make everyday commerce more reliable.

We keep improving the tools, service rules and support experience as AMAKET grows across supported markets. The current order record, Terms of Use, Privacy Policy and service information apply to every use of the platform.